FAQ's

What is PuraKai’s mission?

PuraKai aims to create eco-friendly, sustainable clothing that is both stylish and comfortable, using only natural fabrics that begin and end in the soil, avoiding the shedding of microplastics. We also actively support environmental initiatives and ocean conservation.

Where are PuraKai products made?

PuraKai products are proudly made in California, supporting local production and ensuring high-quality craftsmanship.

What materials does PuraKai use in their clothing?

We primarily use organic cotton, hemp, merino wool, and lyocell. Our GOTS-certified organic cotton is grown in Texas, Turkey, and India, and every garment is knit, cut, sewn, and dyed in Los Angeles.

Why has PuraKai decided to use only natural fibers?

To mitigate the environmental impact of microfiber shedding, PuraKai has committed to using only natural fibers that are biodegradable and integrate back into the soil at the end of their lifecycle, except for activewear, which requires a small amount of spandex.

What is PuraKai doing to support environmental conservation?

PuraKai donates to non-profits working to protect and heal the world's oceans, including groups focused on reducing and removing plastic from our waterways, and we organize beach cleanups in our home waters.

Do you offer free returns and exchanges?

Yes, PuraKai offers free returns and exchanges to ensure complete customer satisfaction.

How does PuraKai source its materials responsibly?

We collaborate with farmers and suppliers who adhere to sustainable and responsible practices, ensuring the materials used are eco-friendly and ethically sourced.

Does PuraKai offer international shipping?

We currently do not offer international shipping.

How do I care for my PuraKai clothing to maintain its quality and longevity?

We recommend following the care instructions provided on the label of each garment to ensure the longevity and maintain the quality of your PuraKai clothing.

How can I contact PuraKai’s customer service for additional assistance?

Our friendly and knowledgeable customer service team is here to assist you. You can contact us via email at hello@purakai.com for any queries or support.

Is it safe to order from PuraKai’s online store?

Absolutely. We take your security seriously and employ industry-standard SSL encryption to protect your personal and payment information during transactions.